The Impact of Logistics Performance on Organizational Performance፡ The Case of Lion International Bank S.C.
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Date
2017-06
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Addis Ababa University
Abstract
Effective logistics management has become a potentially valuable way of securing competitive
advantage through enhancing and improving organizational performances. This research
intended to study the impact of logistics performance on organizational performance in Lion
International Bank S.C. The data for the study was collected from 89 employees of the case
company. To address the problem the study employed descriptive research design and also
quantitative approaches were used. To gather data for the study questionnaire have been used.
Data obtained through questionnaire has been analyzed by using frequency; percentile and the
relationships proposed in the hypothesis were tested using Spearman rho correlation by SPSS
20.0 software version. The study find logistics inefficiency, late delivery and no well developed
tools to check customer satisfaction. From the result of the analysis it is concluded that there is
positive relationship between logistics performance and organizational performance. Finally, it
has been recommended to the company to take measures to solve and improve logistics
activities
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Keywords
Logistics Performance, Organizational performance, positive relationship