Child Birth Service Quality in Public Hospitals of Shashemane Town, Shashemene, Qualitative Study, 2023.
| dc.contributor.advisor | Teshome, Roza(Assistant Prof., PhD Fellow) | |
| dc.contributor.author | Gemechu, Roba | |
| dc.date.accessioned | 2024-06-12T09:22:41Z | |
| dc.date.available | 2024-06-12T09:22:41Z | |
| dc.date.issued | 2023 | |
| dc.description.abstract | Background: Medical care accessibility and availability are both essential but insufficient for enhancing mother and neonatal health outcomes. In fact, they are not guarantees of more service utilization or higher satisfaction among clients. The quality of care a woman receives during pregnancy, childbirth, and postpartum affects her health, the health of her baby, and her likelihood of being cared for in the future. The study was aimed to explore childbirth service quality in public hospitals of Shashemene town, Shashemene. Methods: A qualitative exploratory research design was conducted from February 30 – march 30 at public hospitals of shashemane town. Purposive sampling was employed to recruit women and hospital staff who fulfill the inclusion criteria for in-depth interview, key informant interview and observation. Women on Labour, mother who received labour and delivery care and staff in managerial position were study participants. The total participant for in-depth interview, observation of care and key informant interview were 12, 6 and 3 respectively. Both observation and interview were conducted using semi-structured guide. Data were audio recorded, transcribed verbatim and imported to ATLAS.ti 9 software for coding and analysis assist. Thematic data analysis were used for categorizing and interpretation of data. Result: The finding revealed the quality of childbirth service at facility. Which includes inadequate human and physical resource like number of staff, room and bed, cleanliness of room. In addition, provision of care is not inline to developed guideline; for example painful procedure, partograph use and inadequate labour follow-up. Moreover the finding from women’s perspective were strengthen the study finding in relation to communication and relationship with care providers which is explained as poor, undignified and disrespectful care were experienced by mothers. Conclusion and recommendation: The study identified many challenges and experience on quality of care related to childbirth service from both care providers and mothers. Prioritized financing on infrastructure, supportive staff supervision and capacity building on compassionate and respectful care for staff should be considered to enhance quality of service | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/3160 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Ababa University | |
| dc.subject | Childbirth service, Quality of care, mother’s, care provider, qualitative, Ethiopia | |
| dc.title | Child Birth Service Quality in Public Hospitals of Shashemane Town, Shashemene, Qualitative Study, 2023. | |
| dc.type | Thesis |