Perceived Effect of Human Resource Management Practices on Employee Job Satisfaction: The Case of Selected Banks (Commercial Bank of Ethiopia, Dashen Bank and Bank of Abyssinia)

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Date

2020-06

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A.A.U

Abstract

This study was conducted to examine the relationship between Human Resource Management practices and Employee Job Satisfaction in Ethiopian Banking Industry in the selected three Banks (Commercial Ban of Ethiopia, Dashen Bank and Bank of Abyssinia). Human Resource management practices are considered an essential tool to develop and motivate employees. This cross-sectional survey study was empirical, used explanatory research approach and both primary and secondary data are utilized. The primary data were collected by distributing questionnaires to 370 employees of the selected three Banks. The collected data were entered and analyzed using SPSS version 20.0 to analyze the frequencies, descriptive statistics, one-way ANOVA, Pearson correlation and regression analysis. The ANOVA result showed that, demographic variable; Gender, Age, position, Work experience and Education have no relationship with Job Satisfaction. The regression analysis of the study showed that all human resource management practices investigated in the study have a direct and positive statistically significant effect on Job Satisfaction. Specifically, the findings indicated that Recruitment and Selection Practices, Employee Relations, Training and Development Practices, Performance appraisal Practices, Reward and Compensation have a positive effect on Job Satisfaction. Therefore, human resource management (HRM) of Ethiopian banks should work to improve the desired competencies of employees in order to promote Job Satisfaction. The overall implication of the study result is that, since the human resource management practice has significant positive association with Job Satisfaction, the Banks management should work on maintaining human resource management practices

Description

A Thesis Submitted to college of Business and Economics of Addis Ababa University in Partial Fulfillment of the Requirements for the Degree of Masters of Art in Business Administration (MBA)

Keywords

Job Satisfaction,, Human Resource Management Practices, Recruitment and Selection Practices, Employee Relations, Training and Development Practices

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