Perceived Effect of Human Resource Management Practices on Employee Job Satisfaction: The Case of Selected Banks (Commercial Bank of Ethiopia, Dashen Bank and Bank of Abyssinia)
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Date
2020-06
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Publisher
A.A.U
Abstract
This study was conducted to examine the relationship between Human Resource Management
practices and Employee Job Satisfaction in Ethiopian Banking Industry in the selected three
Banks (Commercial Ban of Ethiopia, Dashen Bank and Bank of Abyssinia). Human Resource
management practices are considered an essential tool to develop and motivate employees. This
cross-sectional survey study was empirical, used explanatory research approach and both
primary and secondary data are utilized. The primary data were collected by distributing
questionnaires to 370 employees of the selected three Banks. The collected data were entered
and analyzed using SPSS version 20.0 to analyze the frequencies, descriptive statistics, one-way
ANOVA, Pearson correlation and regression analysis. The ANOVA result showed that,
demographic variable; Gender, Age, position, Work experience and Education have no
relationship with Job Satisfaction. The regression analysis of the study showed that all human
resource management practices investigated in the study have a direct and positive statistically
significant effect on Job Satisfaction. Specifically, the findings indicated that Recruitment and
Selection Practices, Employee Relations, Training and Development Practices, Performance
appraisal Practices, Reward and Compensation have a positive effect on Job Satisfaction.
Therefore, human resource management (HRM) of Ethiopian banks should work to improve the
desired competencies of employees in order to promote Job Satisfaction. The overall implication
of the study result is that, since the human resource management practice has significant positive
association with Job Satisfaction, the Banks management should work on maintaining human
resource management practices
Description
A Thesis Submitted to college of Business and Economics of Addis Ababa
University in Partial Fulfillment of the Requirements for the Degree of Masters of
Art in Business Administration (MBA)
Keywords
Job Satisfaction,, Human Resource Management Practices, Recruitment and Selection Practices, Employee Relations, Training and Development Practices