The Relationship Of Training & Development Practices and Organizational Performance (The Case of Commercial Bank Of Ethiopia)
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Date
2017-06-10
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Addis Ababa University
Abstract
The study objective is to investigate the relationship of training and development and
organizational performance in CBE under West Addis Ababa District. An explanatory crosssectional
survey study and quantitative approach was used to provide empirical data to help
address the existing research gap. The study consisted sample of 125 employees selected through
stratified simple random sampling. The respondents answered questionnaire items adopted from
previous researchers using Likert`s traditional questionnaire. The findings showed that CBE has
had experienced inefficiency in TNA and Training evaluation elements of its T&D practices. An
inferential relationship was computedusing Pearson correlation analysis to investigate their
relationship with organizational performance under the BSC measurement framework, which
CBE is currently practicing. Therefore, it is found that both TNA and training evaluation
elements has strong positive relation with all the four dimensions, i.e. financial, customer,
internal process and learning & growth performance in CBE. As a result, in order to achieve
effectiveness in its T&D programs, CBE is recommended as the TNA and training evaluations
needs to be systematically linked and derived from the overall organizational strategies, plans
and policies, rather than being piecemeal, standalone activities, designed to react to the current
organizational conditions
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Keywords
Organizational Performance, T&D Practices