Assessing The Level Of Project Management Maturity In Ethiotelecom: The Case Of Telecom Expansion Projects
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Date
2018-06-25
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Addis Ababa University
Abstract
This research is conducted to assess the current level of project management maturity in Ethio-Telecom the case of Telecom Expansion Projects through assessing the ten PMBOKās project management knowledge areas and find out the least and highly matured knowledge areas. To achieve this purpose, the research first provided a review of the common PMM models upon which PM solutions model was selected for this study. Second, questionnaire was distributed among 53 Telecom Expansion Projects employee participated in the implementation of these projects and selected using simple random sampling from each role-based stratification. Apart from survey questionnaires, interview with project managers and document reviews were also conducted. Finally, the collected was analyzed using descriptive statistics by applying SPSS. The overall project management maturity of the company is at level 2.46 approximately 2 on a relative scale of 1 (lowest) to 5 (highest). The most mature knowledge areas are project procurement management, project risk management and Human resource knowledge areas approximately leveled at maturity level 3 and the least matured knowledge areas are the project time management and project cost management approximately leveled at maturity level 2. The findings suggests that basic project processes exist in the company but are not considered an organizational standard and management supports the implementation of projects management but understanding and involvement is not consistent / applied to all projects.
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Project Management Maturity, Maturity Level, Maturity Model