The effect of Logistics coordination in the case of Green international logistics services PLC
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Date
2020-06
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Addis Ababa University
Abstract
Logistics is part of supply chain which is mainly engaged in the positioning of
things/materials at the right location, at the right time and in efficient and effective way.
This activity has the potential to affect total cost and the availability of supply at the right
time. The logistics service has been characterized by untimely delivery of consignments,
un-traceability and costliness. So far, several attempts have been made to improve the
efficiency of logistic activities and several improvements are achieved. Among the attempts
is coordinating the activities with other independent parties. This research mainly focusses
on the inefficiencies of logistic sector such as freight forwarders (logistic service providing
firms) like Green International Logistics Services Plc., customs, and transportation
companies. The research also focusses on showing the effects of Logistic coordination
which is one way of resolving the issue of performance. Assessing the problems that create
the inefficiency of these actors and overcoming it is a paramount importance. This research
discussed the essence and effects of logistics coordination and tried to answer some of the
major problems that logistics activities face. The research was conducted with the belief
that one of the major problems of logistics activities is: - not having timely delivery,
traceability of shipments, and costliness. The research focusses on the reasons behind
untimeliness of deliveries and tried to assess the reasons behind this inefficiency. The
major reason behind this untimeliness of deliveries is considered lack of coordination of
the independent actors of the sector. The research also identified responsiveness by the
consignee, responsiveness by Green International, Customs and Other government offices
efficiencies as variables that affect timeliness. The goal of this research was to assess the
factors that lead to unresponsiveness and challenges for timeliness of logistic activities of
Green International Logistics Services Plc. These factors are believed to be the direct
reflection of the lack of coordination within the industry. The research has collected data
from questionnaire, conducted survey on daily customs clearance, freight forwarding
activities, and observation of government E-service. The researcher designed a platform
and recommends that by using this platform it will be easy to monitor shipments, achieve
traceability and timeliness which ultimately leads to cost effectiveness and other aspects
such as, job count, and manage forgery of documents (from start to end of all transaction)
and minimize possible corruption.
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Keywords
Logistics coordination, freight forwarding, performance effects of logistics coordination, information management, custom clearance, permits processing responsiveness