Critical Factors Affecting The Successful Implementation Of Enterprise Resource Planning HRM System In Commercial Bank Of Ethiopia: Employees Perspective
| dc.contributor.advisor | Atera, Adane (PhD) | |
| dc.contributor.author | Lemma, Biruk | |
| dc.date.accessioned | 2019-04-05T07:16:52Z | |
| dc.date.accessioned | 2023-11-04T14:25:01Z | |
| dc.date.available | 2019-04-05T07:16:52Z | |
| dc.date.available | 2023-11-04T14:25:01Z | |
| dc.date.issued | 2018-12-02 | |
| dc.description.abstract | The purpose of this study was to identify factors affecting the successful implementation of ERP-HRM system in Commercial Bank of Ethiopia (CBE) and to analyze the implementation of ERP-HRM system from employee’s perspective specifically; it tries to identify the correlation between ERP-HRM system implementation and hypothesized factors. The study was carried out in the banks western Addis Ababa district. Clerical and Managerial staffs who have access to the banks Oracle HRM system were included in the sample. Systematic random sampling method was used to select 343 employees from 2429 total employees. Both descriptive and inferential statistical techniques were used to analyze the data. A spearman correlation analysis was conducted to test how well the selected variables are related with ERP-HRM system implementation from employee’s perspective. The findings highlight that according to employee’s perception of the existing implementation of ERP-HRM system in the bank, factors such as Top management commitment, communication, training and education about the system, employee’s involvement in the designing of the system and the inherent risk management of the project was found to be critical for successful implementation of the project. The researcher recommends that the Top management of the bank must also be actively involved in the project implementation stage and monitor the performance of the implementation team. Training and education regarding the system and regular and continuous communication about the system and updates to employees of the bank need to be addressed by the bank. The existing level of training and education regarding the system was deemed to be insignificant by employees. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/17610 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Human Resource Management System | en_US |
| dc.subject | Enterprise Resource Planning | en_US |
| dc.subject | Oracle | en_US |
| dc.title | Critical Factors Affecting The Successful Implementation Of Enterprise Resource Planning HRM System In Commercial Bank Of Ethiopia: Employees Perspective | en_US |
| dc.type | Thesis | en_US |