Avoiding Change Management Pitfalls During Erp Systems in Ethiopia: Lessons from Success and Failure Stories
No Thumbnail Available
Date
2024-06
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
This research focuses on identifying and understanding the common obstacles that organizations encounter during the implementation of ERP systems in Ethiopia. The study aims to address the challenges faced by both private and governmental organizations in Ethiopia during ERP system implementation and determine the key factors that contribute to successful outcomes. By analyzing both successful and unsuccessful cases, the research aims to provide valuable insights into effective strategies for managing change in this specific context.
The study emphasizes the importance of clear communication, committed leadership, employee engagement, comprehensive training and support, as well as the identification of change agents and champions as crucial factors for successful ERP implementation. By examining various change and change management models and utilizing a case study research design, the study seeks to gain insights into the changes introduced during the initiation of ERP projects within organizations.
To achieve these objectives, questionnaires were distributed to employees from five organizations. More than 20 participants from each organization provided their responses. The research aims to recognize and gain a comprehensive understanding of the prevailing obstacles organizations face during ERP system implementation. By investigating tactics and methodologies that can help organizations overcome these challenges, the research aims to contribute to successful ERP implementation. Key factors identified for motivating employees and ensuring successful implementation include effective communication of changes, addressing resistance to change, and providing adequate support and training.
Description
Keywords
Change Management Pitfalls, ERP Systems Implementation, Ethiopia, Successful Outcomes, Challenges, Communication, Leadership, Employee Engagement, Training, Change Agents, Change Champions