The Attitude of Large Tax Payers and their Compliance on VAT System in Ethiopia Revenue and Customs Authority
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Date
2020-05
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A.A.U
Abstract
The purpose of this study was to assess the attitude of large tax payers and their
compliance on VAT System in ERCA Ethiopia. To conduct this study, descriptive survey
method was employed. A total of 238 sample respondents were involved, of which 170
large tax payers and 68 ERCA employees were selected and involved in the study. Both
purposive and systematic random samplings were employed. Specifically, a random
sampling technique was employed for large tax payers as well as employees who were
treated through questionnaire whereas purposive sampling technique was applied for the
management of ERCA. Frequency count, percentage, mean and standard deviation were
utilized to analyze quantitative data gained through the questionnaires. The finding of the
study indicated that large tax taxpayers report lower business performance while they
issued sales invoices to respective clients, there was moderate tax education program for
tax payers and the authority has moderate free call information centers as well. Besides,
VAT implementation in large tax payer’s office (ERCA) has faced different challenges
and apart from the existing challenges, failure to provide tax payers information, failed
to provide receipts for the service that you are selling as well as awareness related issues
usually the authority practicing. The study recommends that the authority together with
stakeholder of the tax system should introduce a research budget line in the branch
offices and at Federal level so that possible problems can be identified just the time set.
Description
A Thesis Submitted to the School of Graduate Studies of Addis
Ababa University in Partial Fulfillment of the Requirements
for the Degree of Masters in Public Management and Policy
Keywords
Large Tax Payers and Compla, Value Added Tax, Attitude