The Effect of Information Technology on Supply Chain Management Performance of Huawei Technologies Ethiopia Plc
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Date
2024-06
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Addis Ababa University
Abstract
The goal of this study was to evaluate how IT affects supply chain management performance. Inorder to explore and provide answers to the subject matter and goals, the study used the
commonly utilized facets of supply chain practices: Planning, Sourcing, Making, Delivery, andReturn as an independent variable and Cost Efficiency, Delivery Speed and Customer Satisfaction
as a dependent variable. The research also explored the Challenges of supply chain managementpractices. The research was based on 77 questionnaires distributed to Huawei Technologies
Ethiopia in which 72 responses were collected which resulted in 93.5% response rate. Theresearch shows that Huawei has a high overall adoption of IT on the supply chain practices i.e.,
Planning, Sourcing, Making and Delivery had high ranking means and Return with mean slightlyabove the midpoint. The organization also has a high overall logistics performance. The supply
chain performance measurements i.e., Cost Efficiency, Delivery Speed and Customer Satisfactionhas almost similar mean. The regression analysis reveals a robust positive correlation between
supply chain practices and performance. These statistical results affirm the model's strength andreliability in predicting performance based on the specified supply chain practices.
Key Words: Supply Chain Management Performance, Information Technology, Supply Chain
management, supply chain practice, supply chain challenge