Factors Affecting Organizational Citizenship Behavior In Ethiopian Insurance Corporation
| dc.contributor.advisor | Markos, Solomon (PhD) | |
| dc.contributor.author | Gebrealif, Asfaw | |
| dc.date.accessioned | 2019-03-06T07:16:16Z | |
| dc.date.accessioned | 2023-11-04T13:52:23Z | |
| dc.date.available | 2019-03-06T07:16:16Z | |
| dc.date.available | 2023-11-04T13:52:23Z | |
| dc.date.issued | 2018-06-17 | |
| dc.description.abstract | The general objective of the study was to ‘investigate the factors that affect organizational citizenship behavior (OCB)’by taking employees of Ethiopian Insurance Corporation who are working in the head office as a case in point. To this effect, organizational justice, psychological contract & corporate social responsibility were considered & examined as antecedents of OCB. The research was of cross-sectional survey & followed the design of explanatory research design with a quantitative approach. To achieve its objective, a one-time data was collected from 154 sampled employees of the Corporation out of the 185 samples which made up 83.2% response rate that was quite acceptable. The samples were selected from the population using -simple random sampling technique & data were gathered using a validated self administered questionnaire. Later on, the data collected via the instrument were entered into statistical software, i.e., SPSS version 20 and later on both descriptive & inferential analyses were performed to analyze the same. Thus, the findings of the descriptive statistics revealed that employees of Ethiopian Insurance Corporation display OCB both at the individual & organizational level often times. Besides this, the results of the correlation analysis disclosed the existence of significantly positive association between components of OCB, & organizational justice, relational psychological contract, balanced psychological contract, and corporate social responsibility towards the government. Statistically significant correlation was also found between OCB at the organizational level & corporate social responsibility towards society. On top of these, the regression analysis further indicated the significant effect that organizational justice, transactional contract & balanced contract had on the components of OCB. Finally, while relational contracts, corporate social responsibility towards the government & towards the employees were found having such an effect on OCB at the organization level, corporate social responsibility towards society had a significant influence on such a behavior at the individual level. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/16543 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Organizational Citizenship Behavior | en_US |
| dc.subject | Organizational Justice | en_US |
| dc.subject | Corporate Social Responsibility | en_US |
| dc.title | Factors Affecting Organizational Citizenship Behavior In Ethiopian Insurance Corporation | en_US |
| dc.type | Thesis | en_US |