Project Quality Management Practice (Qmp): A Case of Federal Housing Corporation Construction Projects
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Date
2022-09
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Addis Ababa University
Abstract
The primary goal of this research is to assess the project quality management practices in federal housing corporation construction projects. The research aims to investigate how the concept of quality and quality management is adopted in the FHC’s construction projects, to identify the main objectives of using quality management system and the problems encountered in implementing quality management system, to identify the factors that are mostly affecting the quality of building construction during the construction stage and to assess strategies applied to improve the quality management systems of Ethiopian federal housing corporation building construction project. To achieve these objectives, a qualitative research with descriptive research design was used. Data was collected with in the form of questionnaire which included both open and closed ended type questions. A purposive sampling technique was employed to select respondents from federal housing corporation staffs, the contractor and consultant employees. Totally A questionnaire survey of 69 people was conducted with 59 (85.5%) of the project managers, senior site managers/engineer, staffs from human resource, resident engineers, technical team members and office engineers responding. And to analyze these descriptive statistics the Microsoft excel software was used. The research findings show that the corporation is aware with most of the objectives and concepts of quality and quality management system. And it has been shown that the corporation’s projects are being affected by Inaccessible materials and equipment, financial issue, Quality control and cost control system and policy used by the corporation itself. In conclusion, successful project management is not only about successfully completing projects with in time, scope and cost but also meeting quality standards is a crucial issue in the successfulness of any construction projects. To do so a proper project quality management system helps to achieve building quality standards (both aesthetic and safety wise), meeting deadlines within budget and customer satisfaction. Finally, the researcher recommended: The hiring of new young professionals from the construction sector to facilitate the implementation of new technological strategies and techniques, investing on local building material and equipment manufacturers will help to decrease the million dollars to be spent for purchasing from abroad, needs to give additional emphasis to meeting project deadlines, project cost budget to save incurred additional cost and time as well to helps the projects from phasing-out, and a revision on the corporation’s contract administration and procurement policies, and procedures.
Key words: Federal housing corporation, quality management system, financial issue, quality control and cost control