A Computer-Based Loan Management and Monitoring System for the Development Bank of Ethiopia

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Date

1998-05

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Addis Ababa University

Abstract

Globally, the banking industry has been showing a dramatic change in accomplishing its dayto- day operations in order to serve its customers efficiently and come out competitive. Though at an infant stage, the change applies to Ethiopian banks, too. A number of private universal banks are emerging which adopt computer teclmo logy of the time with better customer service. Even the existing government banks are updating their operations by automating their systems. These moves affect the Development Bank of Ethiopia - the case of emphasis of this study - which is basically oriented to provide loans of mainly medium- and long-term. It needs to improve its activities and provide better customer services. In this thesis, problems of the loan management and monitoring system of the Development Bank of Ethiopia are identified; the current system is described using tools of systems analysis and design; and users requirements are defined. Moreover, output, input, process and security requirements for the proposed system are drawn. Alternative solution is proposed to attain users' needs.Logical database design using entity-relationship modeling is also exemplified. Physical design of the new system that discusses output and input design is part of the study. Finally, prototype of the new system using Microsoft Access is used to demonstrate how the loan management and monitoring system could be handled with computers.

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Information Science

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