Assessment of challenges on import customs procedure in relation to trade facilitation and control in the case of ERCA Addis Ababa Kality branch

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Date

2018-05-02

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Addis Ababa University

Abstract

Ethiopia Revenue and Customs Authority perform differing activities to improve trade facilitation. The strategic activities for improving trade facilitation are automation, risk management, human resource management, customs procedure, cooperation and coordination with stakeholder on the three departments of Customs clearance, transit, and warehouse. By improving activities in this area of operation it can assist ERCA making a valuable contribution to the achievement of their strategy. This study aimed at directing ERCA of Kality Branch performing trade facilitation towards gaining benefits through better discharging of its responsibilities. The study employed mixed research methodology .The data for this current investigation was collected from both primary and secondary source. For the study the concerned bodies were interviewed, questioners are distributed for staffs and customs clearing agents. Finally descriptive analysis of table, Bar charts, and narration was used to interpret the different data obtained through questionnaire and interview method of data collection and based on the findings the study recommended suggestions.The findings of the study revealed the following major challenges Risk management in import clearance , lack of proper information flow for risk profiling purposes,lack of cooperation with other departments in the Branch Office as well as lack of coordination with the national intelligence unit for third party information sharing for risk profiling, lack of experienced and trained customs employees, lack of skills in order to utilize ASYCUDA++ for trade facilitation, automation,Unclear, inconsistent, unpredictable, non-harmonized and complicated criteria to obtain import customs formalities, and Lack of cooperation and coordination among customs and other agencies in Branch Office.To overcome the challenges it is important to create sound human resource management system that is suitable for employees, the branch should significantly implement automation system that support the warehousing procedure, continuous training and coaching, Customs administration should design effective cooperation and coordination mechanisms through the aid of modern technology to ensure effective and efficient information flow for risk profiling and for the development of organized and updated risk profile database. This also should be supported by proper learning and training, performance evaluation programs that improve staff competency in risk management

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Keywords

modern technology, ensure effective, improve trade

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