Burnout among Clinical Staff in Amanuel Specialized Mental Hospital
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Date
2014-12
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Addis Ababa University
Abstract
Objective: Burnout has a significant negative impact on the employees,
service provided to patients and the organization. As there are no data
on burnout among staff in Amanuel Specialized Mental Hospital, this
study sought to document the prevalence of burnout among theclinical
staff at the hospital.
Methods: This was a cross sectional study of clinical staff working at
Amanuel specialized Mental Hospital. The hospital staff completed selfadministered
questionnaires on socio-demographic characteristics and
work related features, and the Maslach Burnout Inventory – Human
Services and General Survey, and Oslo social support scale. Analysis of
the data was undertaken using the Statistical Package for the Social
Sciences (SPSS) version 21.0.
Results: 40.5% percent of the respondents reported moderate to high
level of emotional exhaustion while 45.8% reported moderate to
highlevel of depersonalization. Low level of personal accomplishment
was reported by 36.6%. The number of out-patients seen and male
gender were positively associated with depersonalization. The level of
social support wasassociated with both depersonalization and
emotional exhaustion. Staff made several recommendations how to
decrease burnout among the staff.
Conclusion: Significant levels of burnout were reported. These should
be addressed at an individual, and institutional levels. More studies are
needed to identify the risk factors.
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Keywords
Burnout