Exploring the Challenges of Large Bus and Minibus that Passengers Face in Gambella Region: The Case of Makuey, Wanthowa and !tang Special Woreda
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Date
2016-06
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Addis Ababa University
Abstract
This comprehensive study on the challenges bus passengers face in Gambella wi ll create good
work environment for Gambella transport authorities by providing them with new and valuable
information to help them better understand the challenges bus passengers face. The study
objectives were to describe the affordabi lity, acceptabi lity of bus transpo rt services and to
explore the availability and accessibi lity of bus transport service as well as to investigate the
chal lenges bus passengers face. The researcher had used qualitative approach with case study
methodology and cross-sectional study design. The fi nding of the study showed that there is a
huge demand of improvement on bus transit system in the three selected woredas. When I
analyzed the point of views of bus passengers, views of transport authorities and cases, the study
exposed that the current status of bus transport service in Wanthowa, Makuey and !tang special
Woreda demands huge improvement. Large buses and minibuses are overcrowded; passengers
pay unauthorized transit price and pay illegal tax to police, special force and militias at
checkpoints. Besides, there are no waiting shelters and toilet rooms at bus stations and there is
poor traffic management. Not only this, wuyallas/porters use to abuse bus passengers at bus stop
or bus station at any time of a day. To improve bus transport services provision, I had provided
practical recommendations. I believed that when the recommended strategies are effectively
implemented, there would be effective bus transit system in the region, particularly, Wanthowa,
Makuey and Jtang Special Woreda.
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Exploring the Challenges of Large Bus, and Minibus that Passengers