Enterprise Resource Planning Implementation in Improving the Efficiency of Human Resource Management in Public Enterprises: the Case of Ethio Telecomm
No Thumbnail Available
Date
2020-10
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
A.A.U
Abstract
The study aimed at investigating HRM efficiency improvement in context of ERP in reference to Ethio telecom. And with central objectives of the research in mind, the researcher applied descriptive survey research design to enable the researcher to see the current status of ERP implementation in improving HRM efficiency in Ethio telecom. In addition the study used sampling technique probability sampling – simple random sampling for ensuring the resulting sample was representative. As of the data presentation, analysis and discussion showing us concerning of ensuring the availability of employee data at any given time 164 (53.4%) % of the respondents were in the agreement level, while 55 (17.9%) were neutral. More over the median distribution of the response was found 4, which both value show the value of “agree”. This implies that after ERP implementation HR an administrative process ensures the availability of employee data at any given time. Concerning of user-friendly and improve the efficiency of the HR processes 21 (6.85%) of the respondents were neutral; meanwhile, 286 (93.15%) were disagree. More over the median distribution of the response was found 2, which both value show the value of “disagree”. This implies that after ERP system is still yet in being user-friendly and improves the efficiency of the HR processes. There is statistically significant association between ERPUS and HRMEI median values & SQ and HRMEI median values. There is also statistically significant association between ERPOI and HRMEI median values. Based on the above findings, the following conclusions are made: Ethio telecom is still too far in automating HR operations in its ERP installation. It is not at satisfactory level in realizing ERP implementation for efficient utilization of HRM. HRMEI has mediating role to correlate over the relation between ERPUS and EP. HRMEI has mediating role to correlate over the relation between ERPUS and SQ.
Description
A Thesis Submitted To Public Administration And Development Management Of Addisababa University In Partial Fulfilment Of The Requirements For The Degree Of Master Of Public Management And Policy
Keywords
Ethio telecom, HRMEI and SQ