The Role of Transportation Facility in Boosting the Logistics Supply Chain Management Performance፡ The Case of EthioTelecom
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Date
2020-06
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Addis Ababa University
Abstract
Transportation plays important role in Logistics supply business function and in the general
company’s performance through the planning, implementation and management as well as
effective control of processes linked to distribution of materials, production inputs, information
and financial flows of an organization. The main objective of this study was to examine the
Transportation plays important role in Logistics supply chain performance in the case of
Ethiotelecom with respect to logistics Supply management practices and their performance i.e.
Organizational performance, Competitiveness, Logistics Efficiency, Logistics Effectiveness,
Logistics Differentiation, Customer Satisfaction, Profitability of Business and Timely delivery of
Inputs/ Products. Descriptive and explanatory research designs as well as quantitative research
approach were employed in conducting the study. The population of the study was employees of
Ethio telecom working in warehouse, procurement, fleet operation, facilities, inventory and
goods shipment from which the sample was drawn. Stratified random sampling was used to
select the appropriate sample of the study. Data was collected using questionnaires and analyzed
using SPSS. Descriptive analysis namely percentage, mean and standard deviation; and
inferential analysis namely Pearson correlation and multiple linear regression were employed.
The study indicated that enhanced transportation facility use has significantly boosted logistics
supply management performance in Ethiotelecom to a reasonable account.
The study revealed that logistics supply chain management practice and its performance which
contributed to Ethiotelecom organizational logistics supply chain performance efficiency,
because of the differentiation and effectiveness of transportation by enabling timely delivery
inputs and product services to a larger extent. The study also showed that there was significant
positive relationship The study also revealed that Ethio telecom faced logistics Supply Chain
management quality and yet not fully utilized its logistics supply system as a result moderate
level transportation facilities. The study recommended to enhance the logistics Supply
management practices and boost overall business preface, the organization has to optimize the
use of efficient transportation facilities, reduce level of logistics supply service and
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Keywords
Transportation role, Logistics, supply chain management, performance