Critical Success Factors of Information Technology Project Implementation: In the Case of Selected Ethiopian Commercial Banks
No Thumbnail Available
Date
2023-07
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
Information technology and information systems are already regarded as crucial elements for an organization to successfully conduct its operations in the competitive business environment of today. Additionally, considering that IT system initiatives are among the most expensive investment choices and one of the few significant strategic dimensions for large service providers, having them executed is already a difficult process. This project's main goal is to identify the CSFs for IS/IT system initiatives in terms of their practical significance for commercial banks. Regarding the approach used for this project's work, quantitative data was gathered from prior IS/IT system project implementers through questioner, an explanatory survey research design and the statistical estimate technique was used throughout the study. Using Microsoft Excel and SPSS Version 23.00, the acquired data were examined. The research's key finding suggested that among the chosen Critical Success Factors; Top Management Support, project management practice, Organization culture, Monitoring and Evaluation practices and Resistance to change are well addressed. To summarize, organizations seeking to implement cutting-edge IS/IT system technologies in general, and banks in particular, must concentrate on this critical success factors, In order to achieve the main goals of a successful execution of an IS/IT project, it is advised that those CSFs that have been identified as being crucial above all other important variables so need to be given more attention
Description
Keywords
Critical Success Factors, Information Technology