The Mediating Effect of Job Satisfaction on the Relationship between Career Development and Employee Turnover Intention: A Case in Commercial Bank of Ethiopia
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Date
2019-10
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A.A.U.
Abstract
The objective of this study was to assess the mediating effect of job satisfaction in the relationship between career development and employee turnover intention of commercial bank of Ethiopia. A total of 396 questionnaires were distributed to employees of CBE. From the distributed questioners 387(97.73%) were collected and used in the data analysis. Likert scales were used for data collection which contains career development, job satisfaction and employee turnover intention questionnaires and their Reliability coefficient was 0.973, 0.819 and 0.924 respectively. The study used a cross sectional survey with descriptive and explanatory research design that uses a quantitative research approach. Results of the level of Career development and job satisfaction were low in CBE, however, the level of employee turnover intention in CBE is moderate. The result in the Pearson correlation coefficient revealed that there is a significant correlation between career development, job satisfaction and employee turnover intention. The path analysis result of the present study also shows that job satisfaction partially mediates the relationship between career development and turnover intention. T-test and one-way ANOVA were used to compare the different sub groups of employees based on demographic and organizational variables. The difference in employees gender have no significant impact on career development, job satisfaction and employee turnover intention. The different groups of employees on the bases of age group, education level, tenure and position/job level have significant difference on employee’s perception of career development, job satisfaction and employee turnover intention. Regulatory bodies and Managers of CBE shall give due emphasis to employees’ career development so that employees’ job satisfaction level would be escalated and hence, their turn over intention would be diminished.
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Career development, Employee turnover intention, Job satisfaction