Assessment of the Risk Management Practices of Ethio-Telecoms Fixed Broadband Service Expansion and Upgrading Project: The Case of Central North Region, Debre-Berhan
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Date
2024-07
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Addis Ababa University
Abstract
The main purpose of this study was to assess the project risk management practices in Ethio-Telecoms FBBS expansion and upgrading project through examining the risk management processes which include the planning, identification, qualitative & quantitative analysis, response planning, response implementation, and monitoring of the risks within the project. The study applied a descriptive research design and quantitative research approach. Primary data was collected by a census survey conducted on 20 project participants using a close-ended questionnaire. The data collected was analyzed using IBM SPSS Statistics for windows and the numerical results with frequency, percentage, mean & standard deviation are presented in tabular form. The findings revealed that the average mean value of risk planning 3.83 suggests that most project participants agreed with the risk planning process. This indicates their recognition of the importance of scientific PRM planning, stakeholder involvement, utilization of tools and techniques, training, and the integration of the risk management plan within the project management plan. The average mean value of risk identification 3.85 suggests that most project participants agreed with the risk identification process. This indicates their recognition of the importance of identifying factors, utilizing inputs, engaging team members, using tools and techniques, maintaining a continuous process, and producing outputs. The average mean value of qualitative risk analysis 3.75 suggests that most project participants agreed with the qualitative risk analysis approach. This indicates their recognition of the use of inputs, risk matrix, tools and techniques, consideration of risk characteristics, use of factual information and data, and updating of project documents. On the other hand, the average mean value of quantitative risk analysis 3.87 indicates that most project participants agreed with the quantitative risk analysis approach. This implies their recognition of the use of inputs, tools, and techniques, numerical analysis of risks, clear identification of project risks, and the production of outputs such as updated project documents. The average mean value of planning risk response 3.7 suggests that most project participants agreed with the risk response planning process. This finding aligns with existing literature on risk management, which emphasizes the importance of proactive risk management and effective risk response planning for project success. The average mean value of Risk response implementation is 3.78 suggests that most project participants agreed with the implementation of risk response. This finding aligns with the previous findings that indicated general agreement and support for risk response planning and implementation. Also, the average mean value of risk monitoring 3.7 suggests that most project participants agreed with the risk monitoring process. This finding aligns with the previous findings that indicated general agreement and support for risk management practices. The researcher recommends exerting the attention & effort of the project participants on the points where minor gaps & neutral responses of the respondents are identified.
KEY WORDS: FBBS, Project Risk Management, Risk Management Processes.