Assessment on Logistics Management Practices and Challenges in Retailing Industry: Some Selected Foodstuff Retail Stores in Addis Ababa
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Date
2016-05
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Addis Ababa University
Abstract
Retail activities turn out to be one of the significant themes playing the role in supply chain management and logistics. The major goal of the retail industry or retail merchandising system is to influence possible consumers to purchase a particular products assortment at a particular retail store (Risch, 1991).
The main purpose of this study is to assess the current status of logistics management practice in the food stuff retail stores with the aim of identifying gaps, potentials and constraints for development of effective and efficient logistics management. The outcome of this research will help the retail stores to understand the strength and weakness of their activity, it will help them
to realize the gaps, which needs further improvement and it will provide good information for further researchers. The study focuses on foodstuff retail stores found in Addis Ababa. The subject is studied by using stores found in merkato area specifically Gesho tera and Arab tera as a reference. The study
uses descriptive type of research. using a convenience sampling method 30 questioners were distributed to the target area, and the data collected is presented using descriptive statistical tools such as frequencies and percentage. The evidence from this study shows the current relation of the retail stores with their suppliers and customers, the quality of the stores stock
management, the level of managing retile data and their current position on the market. This study revealed that the influence of supplier on the retail stores performance is high, customer relation plays vital role to enhance performance of the organization(the power of customers is high), the level of stock out on the stores is medium and the current position of the stores on the
supply chain is good. To be more competitive in the market, the study recommends the retail stores to provide continuous training to their employees, should hire a trained store keeper, Manage a good retail
data, has to hold variety of products and also they have to decrease their dependency on their supplier. Key word logistics management, logistics management practices and challenges, supply chain, retailing industry and food staff retail
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Logistics management, practices and challenges, Supply chain, Retailing industry and food staff retail