Conflict Management In Multi-Cultural Project Team (The Case Of China State Construction Engineering Ethiopia, National Stadium Project)
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Date
2018-06-02
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Addis Ababa University
Abstract
In order to increase the efficiency of project performance, the improvement of project team performance through avoiding and resolving conflicts is vital. The purpose of this paper is to increase the understanding of how multiculturalism projects will be affected by conflicts. Though conflict exit in every work environment, the nature of projects makes it easier for team members to encounter conflict more than other functional team. And again, the multicultural project team will be suffering more on facing conflicts than the monocultural project team. These case studies were made by selected CSCEC National Stadium Project.
According to the data collected and analyzed by this research, many staff of the project are nationals and employed on a temporary basis. These staff are young and degree holders who are supervised by more than one supervisor most of which are Chinese. Respondents replied that the cultural difference between them and supervisors has affected their work both positively and negatively. All the employees replied that they had encountered conflict with their supervisors and mostly compromising conflict resolution technique is used. The causes of conflict mainly lie on task and miscommunication among team members. There were no trainings given to project staffs about multiculturalism. However, employees attempt to understand and respect the cultures of others. The results of the data analyses show that multiculturalism has an effect in project team conflict and conflict management and should be considered while managing such project team in the China State Construction Engineering Corporation, National Stadium Project.
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Multiculturalism, Multicultural Project Team, Conflict Management, National Stadium Project