Assessment of Residents Satisfaction with Housing Projects in Addis Ababa City Administration
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Date
2017-06-05
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Addis Ababa University
Abstract
The 10/90 condominium houses have been constructed as part of the Integrated Housing
development Program. The target residents of these houses are the poorest sections of the
population whose monthly income is below 1200 Birr. The purpose of this paper is to assess the
satisfaction of the residents of 10/90 condominium housing residents. The research design used
is a mixed approach; which incorporates both qualitative and quantitative approaches.
Questionnaires have been distributed for condominium house owners on a random basis by
using proportionate sampling method in Akaki Kality, Bole and Yeka Sub Cities. Personal
Interview and discussion was conducted with housing officials from Addis Ababa Housing
Development Project Office, Addis Ababa Housing Development Agency, Ministry of Works and
Urban Development, and the selected sub Cities. Percentage, mean, tables, and graphs were
generated using SPSS version 22.0 to analyze and examine the quantitative data. The results
indicate that program has improved the way of life of its residents like private kitchen and toilet
and transforming previous tenants to house owners. There are also dissatisfactions from the
respondents. The first one is in terms of affordability. The residents have gone under financial
pressure to cover their housing related expenses. The program also has complaints on the
construction quality of the houses. The other limitation of the program is absence of
infrastructure. It has also been found that the houses are located far from public utilities and city
centers. Considering the above limitations, this research presents possible solutions.
Infrastructure should be ready prior to transfer of the houses. The houses should also be
constructed in near distance from city centers. Furthermore, inclusion of other financial
institutions from Commercial Bank of Ethiopia should be considered to come up with better ways
of financing the poor. Hence, this study can be used as a reference on future condominium
construction projects to improve the satisfaction of the residents
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Keywords
Condominium Housing, Affordability, Quality