Perceived Organizational Justice, Fair Interpersonal Treatment, and their Relationship with Organizational Citizenship Behavior among teachers and administration staff in Leilt Zenebework Preparatory and Elementary School
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Date
2021-08
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AAU
Abstract
Organizational citizenship behavior is becoming a very important focus of many organizations
who aspire to be successful. This study was set with the objective of examining the relationship
of organizational citizenship behavior with perceived organizational justice and fairness of
interpersonal treatment. It also investigated whether organizational justice and employees’
perception of fairness can predict organizational citizenship behavior. Simple random sampling
technique was used to select 120 participants from Leilt Zenebework Preparatory and
Elementary school. This study used the descriptive Correlational Research design.
Organizational justice Scale of Niehoff & Moorrman (1993), Organizational citizenship
behavior scale by Fox et al.(2012) and Perceived fairness of interpersonal treatment scale by
Donovan et al.(1998)) were used to collect data from participants. Data was analyzed by
Pearson product moment correlation, Multiple Regression, Independent samples t-test and one
way ANOVA. The results of this study show that Organizational citizenship behavior has a weak
but positive correlation with distributive and interactional justice but procedural justice had no
significant correlation with organizational citizenship behavior. Perceived fairness of treatment
by supervisors also showed a significant small correlation with organizational Citizenship
Behavior. Other results reveal that distributive justice, interactional justice and Perceived fair
treatment by supervisors predict organizational citizenship behaviors. The results of this study
imply that Perceptions of distributive Justice had more contribution towards organizational
citizenship behaviors in the school than the interpersonal aspect of Perceptions of organizational
justice. Moreover, in the school, levels of organizational citizenship and Organizational Justice
are high but a perception of fair interpersonal treatment is low.
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Keywords
Organizational citizenship behavior, Organizational justice, perceived fairness of interpersonal treatment, Distributive justice, Procedural justice, Interactional justice