Assessment of Warehouse Operations Based on Essential Performance Optimizing Components Among Private Pharmaceuticals Importers in Addis Ababa
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Date
2024-06
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Addis Ababa University
Abstract
This study evaluates warehouse performance optimization among private pharmaceuticalimporters in Addis Ababa. Utilizing a descriptive study design with a mixed research approach,
data were collected from 52 private pharmaceutical importing companies through structuredquestionnaires and personal evaluations. The data were analyzed using descriptive statistics and
Kendall’s W Test, with results presented in tables.The analysis revealed that essential components for optimal warehouse performance include
infrastructure and planning. Key factors such as the condition of the ceiling, walls, floor,cleanliness, ventilation, lighting, protection from rodents and insects, and maintained
temperatures were identified as crucial. Additionally, the layout and operational efficiency,including separate receiving and dispatch areas, secured receipt areas, designated spaces for
expired and damaged products, and sufficient aisle space, were highlighted as vital.Warehouse equipment, such as the presence of pallets, pallet jacks, and operable fork trucks,
also contributed to optimized operations. Special storage requirements, including a cold chainsystem, properly operating refrigerators, solar-powered refrigerators, and designated areas for
hazardous and flammable materials, were noted as important for performance optimization.Inventory management emerged as a crucial component for performance optimization. Key
practices include maintaining electronic and paper inventory records, ledgers, periodic physicalinventory counts, FEFO (First Expired, First Out) distribution systems, and the proper disposal
of expired and damaged products. Security and safety, along with effective human resourcemanagement—responsible management, staff training, job description postings, SOP postings,
orientation for new hires, and sufficient capacity—were also identified as essential foroptimizing warehouse performance.
Key terms: Pharmaceuticals, Warehouse, Performance, Optimization