The Effect of Electronic Health Record (Ehr) Implementation on Patient Care Outcomes in The Emergency Department of Black Lion Specialized Hospital: A Mediated-Moderated Model
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Date
2026-10
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Addis Abeba Universty
Abstract
The purpose of this study was to examine the effect of Electronic Health Record (EHR) implementation on patient care outcomes: a mediated-moderated model in the emergency department of black lion specialized hospital in Addis Ababa, Ethiopia. The study adopts explanatory research design and a mixed research approach was used. Out of a total of 145 target populations, a sample size of 136 was taken using a census sampling method for collecting information from the study participants. The study uses both quantitative and qualitative data collection methods. The Quantitative data were collected through structured closed-ended questionnaire, and qualitative data were gathered through open-ended questions with some interview for that needs elaborations. The quantitative data was analyzed in both descriptive statistics and inferential statistics was generated using SPSS version 26, whereas qualitative data were analyzed thematically to provide deeper insights into users’ experiences with the IWKET Care system. The result of the study shows that EHR implementation has a statistically significant positive effect on patient care outcomes. In addition to this, EHR implementation strongly influenced workflow efficiency. These findings show that workflow efficiency mediates the relationship between EHR implementation and patient care outcomes. Based on the results of the study specific recommendations and suggestions for further study are forwarded
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Keywords
Electronic Health Record (EHR), workflow efficiency, patient care outcome