Factors Affecting Employee Engagement at Berhan Bank in the case of Central Addis Ababa District
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Date
2023-06-02
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A.A.U
Abstract
Based on social exchange theory, this study reports on findings linked to factors that affect employee engagement in the case of Berhan Bank S.C. Descriptive and cross-sectional survey research designs were used, as well as a quantitative research approach. The sampling method was utilized to collect data from the bank’s managers, professionals, clerical and non-clerical staffs on the Bank of Central Addis Ababa District. As a result, 266 questionnaires were issued, with 211 returned and used for the further study. The collected data was analyzed using SPSS software version 20, descriptive statistics (frequency, mean and standard deviations) and inferential statistics (correlation and regression analysis) were utilized to examine the collected data. As a result, the four independent variables influence employee engagement in a positive and meaningful way. This study, however, has limitations because the research project utilized descriptive, cross-sectional, quantitative, small sample size, and only four independent components, which is a significant constrain. As a result, future research may take a large-scale longitudinal strategy, focusing on Ethiopia’s banking sector and incorporating a number of criteria that may aid in understanding staff engagement. Overall, the four-independent variable (job characteristics, reward and recognition, perception of organizational justice, and perception of organizational support) have a significant effect on employee engagement according to the findings, this had a favorable and considerable impact on employee engagement. As a result, Berahn Bank S.C. should prioritize reward and recognition, perception of organizational justice and perceived organizational support to increase employee engagement and provide adequate attention to how to inspire, be proud of and be enthusiastic about their work in order to gain critical competitive advantages and success, such as higher productivity and lower employee turnover