Assessment of Practice and Challenge of Freight Forwarding; In the Case of Some Selected Freight Forwarding Companies in Ethiopia
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Date
2024-06
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Addis Ababa University
Abstract
This paper examines freight forwarding practices and challenges within the context of selectedcompanies in Ethiopia, namely MACCFA Freight Logistics, Freighters International Logistics,
and Green Road International Logistics PLC. The study adopts a descriptive research design,utilizing primary data collected through a questionnaire comprising both open-ended and
closed-ended questions. From a target population of 74 staff members engaged in freightforwarding practices, a sample of 60 responses was analyzed using percentage, frequency, and
SPSS (Version 27) The result also indicated that the selected freight forwarding companieshighly practice the efficient and timely delivery of goods while it was found out accurate
classification of goods is poorly practiced related with the trade compliance practice .Thefindings reveal that lack of human resource is highly faced of the challenge faced in the freight
forwarding practice while lack of information technology is modertly faced . Based on thestudy's findings, recommendations are proposed for freight forwarding companies in Ethiopia.
The paper advocates for the implementation of training and capacity-building programs aimedat one of the enhancing employees' IT skills. Empowering staff with proficient IT capabilities
is expected to optimize the utilization of IT tools and systems, thereby facilitating smootherfreight forwarding practice.
Key words freight forwarding practices, challenges, MACCFA Freight Logistics, Green RoadInternational Logistics PLC, Freighthers International Logistics ,Human resource,
Information Technology