Evaluating Quality of Service on Public Bus Transportation and Improvement Strategy in Addis Ababa: (A Case Study on Sheger Mass Transport Enterprise)
| dc.contributor.advisor | Alemayehu, Ambo | |
| dc.contributor.author | Mesfin, Tagagne | |
| dc.date.accessioned | 2018-10-02T09:46:09Z | |
| dc.date.accessioned | 2023-11-11T12:54:05Z | |
| dc.date.available | 2018-10-02T09:46:09Z | |
| dc.date.available | 2023-11-11T12:54:05Z | |
| dc.date.issued | 2018-03 | |
| dc.description.abstract | In cities like Addis Ababa, an increase in size and number of population generate increased travel demand. Currently, different transit agencies are trying to meet the travel demand in the City; however, there is a concern on the quality of services provided. The aim of this study is to evaluate the quality of services of the public bus transportation system on three major routes of the Sheger Mass Transport Enterprise (SMTE) in Addis Ababa and come up with improvement strategies that would increase the quality of services. The study were done using a case study of Sheger Mass Transport Enterprise that is operating regularly along three major routes during the study period. Namely: Shiromeda - Mexico (Route 1); Mexico - Jemo 2 (Route 2) and Piasa - Saris Abo (Route 3). Both primary and secondary data collection mechanisms were used during the study. Primary data were obtained through observation and on-board field measurements. The on-board data collection were undertaken manually in two periods. The quality of service analyses were done by using objective measures represented by numerical value. The Highway Capacity Manual (HCM) provides procedures in calculating transit quality of service measures from the passengers’ pointof-views at transit stops (service frequency and passenger loading) and route segments (hours of service and service reliability). The study also utilized the Transit Capacity and Quality of Service Manual (TCQSM) multimodal level of service (LOS) analysis and Excel Spreadsheet. The findings of study revealed that the variation of headways and passenger loading vary depending on the period and direction of travel. The study also demonstrated that on average the existing transit LOS score regarding Route 1 and Route 3 were 3.73 and 4.00 respectively. Therefore, the LOS grade for Route 1 and Route 3 are D on most segments; whereas Route 2 has an average existing transit LOS score of 3.03. The LOS grade on Route 2 was found to be C on most segments. In view of the foregoing, the study developed improvement strategies and recommendation that would be helpful for transportation policy makers and public bus transportation service providers in the city of Addis Ababa. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/12345678/12390 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | AAU | en_US |
| dc.subject | Public transport | en_US |
| dc.subject | Quality of service | en_US |
| dc.subject | HCM | en_US |
| dc.subject | TCQSM | en_US |
| dc.subject | Sheger Mass Transport Enterprise | en_US |
| dc.title | Evaluating Quality of Service on Public Bus Transportation and Improvement Strategy in Addis Ababa: (A Case Study on Sheger Mass Transport Enterprise) | en_US |
| dc.type | Thesis | en_US |