Assessment of Medical Laboratory request form Completeness and non- Communicated Result to Clinicians in the two public Hospitals Found in Hawassa city, Southern Ethiopia

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2015-06

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Addis Ababa University

Abstract

Back ground: Long years ago, history and physical examinations have been the most important part of patient's assessment. However, in recent years, the care of patients has become increasingly dependent on the results of laboratory investigations, and clinical laboratories have become a major component in the delivery of health care.Correctly designed and properly completed request forms are vital for the performance of all laboratory tests to the benefit and satisfaction of users.Results that never reach the physician affect the quality of patient care and unnecessarily wastage of financial health resources. Objective-The objective of this study was to evaluate the content of empty request form to the standard and to assess completeness of filled information on medical laboratory request form and communication of results to users in two public Hospitals of Hawassa city, southern Ethiopia. Methods– ACross-sectional descriptive study design was employed. We collected all request forms submitted to the laboratory during March 15-30, 2015. Data was collected and information was recorded on the data collection sheet and cheeked for its completeness. To assess non-communicated requested result.we reviewed patient medical record. Furthermore to asses factors contributed to improper completion and failed collection, clinicians were asked using pre structured questionnaire. Finally data were analyzed using SPSS version 16.0. Result -The content of HURH empty medical laboratory request form to the standard was 16(72.7%) and Adare hospital 9(40.9%) A total of one thousand nine hundred request forms were studied. Our assessment revealed that, none of the request form was completely filled. All of the request forms 100% studied revealed that three or more gaps in the completion of the items assessed. From reviewed requests 23.8% was uncollected and from this 83(33.1%) was CBC. Conclusion -This study demonstrates that, the standard of completion of request forms was poor. Essential information required on the forms was often missing. This can lead to limited advice given by laboratory personnel and may increase the potential for errors. Conversely, provision of all the information needed on the forms will aid laboratory diagnosis and enhance patient care and save time and resource

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Public Hospitals

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