Assessment of Quality Management Practices of Ethiopian Contractors Focused on Building Construction Projects
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Date
2018-03
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Publisher
AAU
Abstract
Quality Management has increasingly been adopted by construction companies as an initiative to
solve quality problems and to meet the needs of the final customer. This research deals with the
assessment of quality Management practices of Ethiopian contractors focusing on building
construction projects and with emphasis on grade one contractors registered in Addis Ababa and
renew their licenses. The objectives of the research were to investigate how the concept of
quality and quality management is adopted in the construction process, to identify the major
factors that are mostly affecting the quality of building construction during the construction
phase and to propose measures for effective quality management practice.
Different literatures were assessed to show the concept of quality and quality management in the
construction industry and the factors that affect quality management practices. Those issues were
also assessed in Ethiopia situation by using interview and questionnaire. The inter view was
conducted with different professionals in order to help the questionnaire design. The
questionnaire survey was performed on different selected Ethiopian contractors to assess their
practices.
The research finding indicated that most respondents were familiar with the concepts of quality
and quality management but its application was relatively low. Several authors also pointed out
that most of the hindrances to the application of quality management practices are lack of
information in the area. Further to this, different success factors are identified for the success of
quality management practices.
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Keywords
Construction industry, Execution stage, Practices, Quality management, Success factors