Assessment of Quality Management Practices of Ethiopian Contractors Focused on Building Construction Projects

No Thumbnail Available

Date

2018-03

Journal Title

Journal ISSN

Volume Title

Publisher

AAU

Abstract

Quality Management has increasingly been adopted by construction companies as an initiative to solve quality problems and to meet the needs of the final customer. This research deals with the assessment of quality Management practices of Ethiopian contractors focusing on building construction projects and with emphasis on grade one contractors registered in Addis Ababa and renew their licenses. The objectives of the research were to investigate how the concept of quality and quality management is adopted in the construction process, to identify the major factors that are mostly affecting the quality of building construction during the construction phase and to propose measures for effective quality management practice. Different literatures were assessed to show the concept of quality and quality management in the construction industry and the factors that affect quality management practices. Those issues were also assessed in Ethiopia situation by using interview and questionnaire. The inter view was conducted with different professionals in order to help the questionnaire design. The questionnaire survey was performed on different selected Ethiopian contractors to assess their practices. The research finding indicated that most respondents were familiar with the concepts of quality and quality management but its application was relatively low. Several authors also pointed out that most of the hindrances to the application of quality management practices are lack of information in the area. Further to this, different success factors are identified for the success of quality management practices.

Description

Keywords

Construction industry, Execution stage, Practices, Quality management, Success factors

Citation