Factor Affecting Effectiveness Of Pharmaceutical Distribution, the Case Of Ethiopian Pharmaceuticals Supply Agency Addis Ababa Branch
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Date
2019-05
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Addis Ababa University
Abstract
The main purpose of this study was to analysis the effectiveness of pharmaceutical distribution in EPSA AA hub. The research develops on three key dimensions of pharmaceutical distribution effectiveness (Storage and inventory control practice, Order fulfillment, communication and customer service management, Transport and distribution system) to test effectiveness of distribution in the organization. Both descriptive and exploratory research design was employed. The total population of the study is 286; the researcher used stratified simple random sampling and purposefully sampling technique. The data for the study was collected from 90 employs who work in EPSA AA hub and health facility with 95.7% of respondent rate. the effectiveness of pharmaceutical distribution data were in filled using the five point linkert-scale while the cronbach Alpha was used to check the data for reliability of measurement scale. Percentile and the relationships proposed in the hypothesis were tested using Spearman rho correlation by SPSS 20.0 software version. out of nine independent variable, five of them were statistical significant with p-value of less than 0.05.where as the remaining four statistical insignificant with p-value greater than 0.05.From the study findings, the result showed that productivity indicator for Storage and inventory control practice, quality, time and productivity indicator for Order fulfillment, communication and customer service management, productivity indicator for Transport and distribution system were positively related to effectiveness of pharmaceutical distribution in organizational in a strong level, while the other were in a weak level. The study found there were good practice in pharmaceuticals are secured from theft on the other hand the hub bad practice in reporting RRF on time. From the recommendation the transportation system in EPS AA hub needs to improve.
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Performance of the organization, Finally t has been recommended, solve and improve Distribution