Examining eLearning System Success: The Case of United Nations Economic Commission for Africa (UNECA)
| dc.contributor.advisor | Mohammed, Abdurazak (PhD) | |
| dc.contributor.author | Mekibeb, Aderajew | |
| dc.date.accessioned | 2021-06-02T06:56:42Z | |
| dc.date.accessioned | 2023-11-04T13:53:22Z | |
| dc.date.available | 2021-06-02T06:56:42Z | |
| dc.date.available | 2023-11-04T13:53:22Z | |
| dc.date.issued | 2015-06 | |
| dc.description.abstract | United Nations Economic Commission for Africa (UNECA) has been exercising the eLearning system for the last several years. This study assessed the success of the UNECA eLearning system, particularly, in line with the Information System (IS) Model eLearning success dimensions such as System Quality, Information Quality, Service Quality, System Use, User Satisfaction, and Net Benefits. The eLearning system users (staffs) reflection and or perception is analyzed against the models elements in each dimensions. Online Surveymonk questionnaire was used to collect primary data from the users of the system. Sixty respondents were selected using conveniencesampling techniques. Secondary data from various sources were collected and used as well. An analysis was made using the Descriptive Statistics. Major aspects of the dimensions of the UNECA eLearning system have been assessed objectively using the IS Model Instruments; and results have revealed that majority of the staffs disagree the System is as to the Model dimensions standard. In other words, their real experience (perception) is deviated from the IS model’s dimensions in relation with eLearning systems of UNECA. Internet connectivity and availability problems, lack of physical and online assistance from the respective department, problem of updating the contents of the information, lack of speedy information access, among other things, were the key issues raised by respondents. The users of the system demanded more improvement on it in line the dimensions forwarded. It is, therefore, recommended for UNECA management to assess and the system and come up with solution for the issues raised | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/123456789/26615 | |
| dc.language.iso | en_US | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | E-Learning system | en_US |
| dc.subject | System Quality | en_US |
| dc.subject | Information Quality | en_US |
| dc.title | Examining eLearning System Success: The Case of United Nations Economic Commission for Africa (UNECA) | en_US |
| dc.type | Thesis | en_US |