Decentralization and Municipal Service Delivery in Addis Ababa: The Case of Land Administrarion in Bole Sub-City
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Date
2007-08
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Addis Ababa University
Abstract
The major objective of this study is to investigate the process of decentralization an Land
Administratian in Bale Sub-city. . Five ina jar Land administratian services are selected to.
canductthis study. These are prepcII'atian afTiIle deed far land passessian, Set/lement af land
baundwy disputes, Registratian af tramler/transactians, Campensatian af relacatian, and
Registratian armartgages.
To. meet the abave stated abjective,·the. study . utilized survey research design which is
characterized by sampling and quesliol1Jiaire. Fram the tatal af 785 service-seekers 78 are
selected using simple randam sampling using the sample/rame Fam Land Administratian
Department af Bale Sub-City. Regarding the questiannaire, clase and apen ended questians
are emplayed to. gather data relevant to. the· study. Mareaver, key infarmants, abservatian and
apprapriate dacuments are used to. triang,date the existing data. Bath qualitative and
quantitative data analysis was employed to. assess the true nature af the tapic under
investigatian.
The study faund aut that decentralizatian afland administratian in Bale Sub-City is resulted in
relatively beller accessibility af custamers to. land services in view af nearness to. their
lacatian, relatively fast decisian making af afficials in the .land administration. Hawever, in all
five land administratian services investigated in the study area, service delivery is canstrained
by variaus prablems. The prablem ,!s . aggravated by vastness af the Sub-City, being an
expansian area af the city, mwipawer, lagistics, ethical prablems as well as lack af
caardinatian af different hierarchies. af land administratian badies. Hence based an the
findings, same recammendatians a/'e made.
Keywords: Decentralization, Munitipal Service, Land Admini stration, Bole Sub-City.
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Keywords
Decentralization, Munitipal Service, Land Administration, Bole Sub-City