An Assessment on Causes and Effects of Schedule Delay in ICT Projects: A Case of Financial Institutions in Ethiopia
| dc.contributor.advisor | Mengistu Bogale (PhD) | |
| dc.contributor.author | Yilikal Eshetu | |
| dc.date.accessioned | 2024-03-12T12:24:16Z | |
| dc.date.available | 2024-03-12T12:24:16Z | |
| dc.date.issued | 2022-05 | |
| dc.description.abstract | The particular goals of this study is to discover the factors that leads to time overruns in ICT projects in financial institutions in Ethiopia, find out how time overruns affect ICT projects, and give recommendations for resolving recognized causes of delay. The study investigates the causes and consequences of project delays using a descriptive research approach. A quantitative research technique was employed to obtain quantitative data for the study. According to their relative significance index rankings; delay causes related to project scope management, project risk management, project communications management, project schedule management, project stakeholder management, project procurement management, and project resource management have a large contribution to the project's schedule overrun. The study's results also showed that the identified project delay causes from the standpoint of each delay factor that falls under each knowledge area are identified as significant factor that contributed to delay in ICT projects. From the study, the effects of delay facing ICT projects in financial institutions are schedule delay, underutilization of systems and resources, dispute between parties involved, cost overrun, total abandonment, arbitration and litigation. The findings revealed that, regardless of their level of influence, all of the delay causes identified in the literature review contributed to project delays. Based on the outcomes of this research, it is suggested that Organizations should capacitate their employees, revise their contract awarding mechanism, provide adequately the required resource, enhance decision making, involve all stakeholders sufficiently and implement risk management system. Additionally, monitoring and controlling process groups should have paid sufficient attention during the project time. Keywords: ICT, ICT projects in financial institutions, project delay and effects of delay | |
| dc.identifier.uri | https://etd.aau.edu.et/handle/123456789/2346 | |
| dc.language.iso | en_US | |
| dc.publisher | Addis Ababa University | |
| dc.title | An Assessment on Causes and Effects of Schedule Delay in ICT Projects: A Case of Financial Institutions in Ethiopia | |
| dc.type | Thesis |