Assessing Organizational E‐Readiness For Knowledge Management System Implementation: The Case Of Commercial Bank Of Ethiopia
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Date
2017-06-04
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Addis Ababa University
Abstract
Electronic readiness as a global agenda and is not entirely a new concept, but e-readiness for
knowledge management at the organizational level is still in its infancy (Eric Lou, 2010). In this
study, an advanced state of organizational e-readiness is needed for a business to expand
domestically and internationally to compete readily in the global open market. It is therefore,
Organizations must be readily prepared to adopt new Information based system, and be prepared
to leverage information technology for knowledge management in order to gain competitive
advantage and improve business efficiency.
It is explored by different researcher that r-readiness for knowledge management has the ability
to transform the society in to more modern ways of thinking.However, many organization failed
in adopting it. A primary reason for failure is the lack of assessment of organizational readiness.
To reduce failure risk, Organization should assess their readiness for adopting knowledge
management e-readiness to identify some weak points which have to be improved by taking
some improvement action. This paper is adopting an approach based on the STOPE “strategy,
technology, organization, people, and environment " framework for conducting e-readiness
assessments. The approach views the previous literature on e-readiness assessment through the
eye of the STOPE domains, providing an integrated framework of the factors that has been taken
into account in such assessments. In the meantime, the approach also keeps the light on adding
and integrating other potential factors.
Based on SmartPLS 3 Statistical software estimating the complex cause-effect model using
collated data from questionnaires to test the hypothesized relationships to assess the knowledge
management e-readiness of commercial bank of Ethiopia in order to gauge a company’s appetite
for the work involved before implementing the knowledge management system. The result
finding shows that variable from the main factor strategy to the lowerfactor Organization are
identified and improvement forwarded based on strength and weakness of the bank in connection
with Knowledge management e readiness
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improve business efficiency