Organizational Culture and Employees Performance: The Moderating Role of Person-job and Person–organization Fit: The Case of Ethiopian Airlines Group’s Commercial Division, Head Quarters
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Date
2020-06
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A.A.U
Abstract
This research assessed the moderation role of person-job and person-organization fit
(value congruence) in the link between organizational culture and employee performance
in the aviation industry with evidence from the commercial devision of Ethiopian
Airlines at its head quarters, Ethiopia, Addis Ababa, Bole international airport. The case
study probed if a strong organizational culture predicts employee performance & tested if
the level of employee performance would be varied as a result of the moderators. The
research was quantitative in nature & employed descriptive & inferential research
approaches, using linear & multiple regressions, in data analysis. The sample population
included management and non-management members working at the devision addressed
through purposive and convenience sampling technique to total of 256 respondents
during data collection via survey questionnaire. Factor analysis was applied to ensure that
the questions were framed appropriately. From the analysis, it was found that binary
relationship between organizational culture & employee performance exhibits model
specification problem. With the inclusion of moderators (Person-Job fit & value
congruence) in the model, the level of employee performance shown increment. Based on
the findings, it was recommended that top management of various organizations make
sure person-job fit & value congruence is in place on top of a strong culture characterized
by constant communication of values, strict compliance & differentiation to expect
marked performance level from their employees. Future researches shall be directed
towards the addition of Person-People fit as a moderator & shall strive to acquire actual
key performance indicators’ (KPI) rating results to avoid the limitation of this study.
Key words
Key Performance Indicators (KPI), Indoctrination, Differentiation, Compliance & Competition,
Organizational culture, Employee Performance, Person-Job Fit, Person-Organization Fit
Description
Keywords
Indoctrination Differentiation, Performance Indicators (KPI)