The Effect Of Project Communication Management On Project Performance: A Case Of Amahara Development Association Water Projects
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Date
2019-06
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Addis Ababa University
Abstract
Prior studies demonstrate the importance of project communication management for the
success of a project. This study focused on practices of project communication management in
ADA water project in Ethiopia. The objectives of this study was to examine the practice of
project communication management, and establish a potential relationship between project
communication and project performance in water projects of Amhara Development
Association in Ethiopia. Explanatory research design and quantitative approach was adopted.
Out of a sample size of 214, 175 responded implying 81% of response rate). Primary data
were collected from project team member using questionnaires. Data analysis were done
using descriptive as well as inferential data analysis techniques. The findings of the study
show that the practice of project communication management, communication method, and
communication channel had statistically positive significant influence on project
performance. Barriers to communication had statistically negative significant influence on
project performance. Oral communication method was the most frequently used relatively to
others. Bottom-up flow of information was the predominant pattern of communication flow
followed by horizontal (lateral) flow of information. The study, therefore, recommends that
strengthening the deployment of project communication management and communication
method; top –down communication in the project shall be encouraged; and on avoiding
barriers to effective communication, revising the established line of communication, building
trust between employees must get attention.
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Keywords
communication management, project performance, strengthening the deployment