The Effect of Knowledge Management Practice on Project Performance: Case Study at Commercial Bank of Ethiopia

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Date

2022-06

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Addis Ababa University

Abstract

The purpose of this paper is to look at the impact of knowledge management on the project performance. The knowledge management maturity level and the average project performance level of the organization was also one of the areas to be measured. The research aimed to see the correlation and effect between the knowledge management and project performance. For this purpose 389 samples from staffs working in Commercial Bank of Ethiopia has been selected for the study. Questionnaire which can measure the required data was distributed using a simple random sampling within the selected sample frame. The research was designed using descriptive and explanatory research design. For this research quantitative approach was employed. The collected data was then analyzed using SPSS. The correlation was evaluated using Pearson’s correlation analysis. To see the effect of knowledge management on project performance, the data was analyzed using regression analysis. The findings from this research shows that both knowledge management practice and project performance level of the organization were poor. The study showed that there is strong correlation between knowledge management and project performance. In addition to this, the research also revealed that knowledge management has a significant effect on project performance. Based on this the Commercial Bank of Ethiopia has been recommended to develop a strong knowledge management system which can capture the knowledge asset e organization and benefit from it.

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