Conflict and Its Management in Gunchire and Mike High Schools
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Date
2008-07
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Addis Ababa University
Abstract
The purpose of the study was to investigate conflict and its management in Gunchire and
Mike high schools. Data were collected from 5 officials, 10 administrative staff, 50
teachers and 140 selected students. The participants responded to questions on the cause,
their perception on function~ of conflict, their preference of interpersonal conflict
management styles, and strategies used by the schools to manage disputes and
disagreements.
Respondents were asked to complete an established questionnaire on the issues raised. A
semi-structured interview was also held with school directors, supervisor and the
chairpersons of disciplinary committees. The responses collected were systematically
analyzed using descriptive statistics such as frequency, percentage, mean and standard
deviation. One way ANOV A and Post Hoc tests were also employed to examine the
signifi cance difference in the use of interpersonal conflict management styles (avoiding,
competing, collaborating, compromising and accommodating).
The results confirmed that disciplinary problems ranked as a major cause of conflict in
the school s. The study also revealed that the majority of them perceive conflict as
negati ve that must be avoided i'ather than managing it to benefit. A statically significant
di fference was observed on the choice of styles among the three groups- administrative
staff, teachers and students. The multiple comparison tests confirmed a significant
difference between teachers and students on the use of the five styles. The study also
portrayed that teachers and administrative staff significantly differ only in competing.
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Conflict and Its Management in Gunchire