Assessment of Project Close Out Challenges and Practices the Case of East Africa Bottling Sebeta Plant
No Thumbnail Available
Date
2023-04
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
Project closeout is the final phase of a project's lifecycle where the project team delivers the final product or service to the customer and completes all project-related activities. However, project closeout practices and challenges can be a significant concern for many organizations, including the East Africa Bottling Sebeta Plant Project. To ensure successful completion and transfer of deliverables to the client, it is important to understand the challenges and best practices associated with project closeout. The study aimed to assess the challenges and practices of project closeout in the case of the East Africa Bottling SC Sebeta Plant Project using a descriptive research design. The sample for the study was carefully selected to ensure participants had relevant experience and knowledge of the project closeout process. The study utilized both primary and secondary data, including questionnaires, interviews, and project documents to analyze and identify the challenges and best practices. The study found that external challenges, such as communicating changes to the project scope, payment of taxes and documentation, and ensuring all payment documents were readily available during closeout, were important to settle any legal issues in a timely manner. The study also found that addressing client feedback in a timely manner was important. Regarding internal challenges, the study found that keeping customers informed of the project closeout process and any changes that may affect them, being aware of the timeline and deadline for specific tasks, and properly handing over project documents to the client or stakeholders at the end of the project were crucial