The Use of ICT Consulting by Entrepreneurs in Addis Ababa
| dc.contributor.advisor | Adam, Lishan (PhD) | |
| dc.contributor.author | Shawul, Kidist | |
| dc.date.accessioned | 2022-05-24T10:11:46Z | |
| dc.date.accessioned | 2023-11-18T12:48:55Z | |
| dc.date.available | 2022-05-24T10:11:46Z | |
| dc.date.available | 2023-11-18T12:48:55Z | |
| dc.date.issued | 2002-06 | |
| dc.description.abstract | Information and Communication Techno logy consu lting has become increasingly popular in recent years, and is often quoted as a means of coping with rapid changes in technology and in the business environment around the world. However, in developing co untries like Ethiopia it is yet a fie ld that is at its early stage and feared by experts to engage into. This paper investigated the use of rCT consulting services by Addis Ababa business entrepreneurs, and examined the CUITent state and nature of ICT consultants. For this purpose, the research methodology of survey questionnaire was used to gather infonn ation from the business fil111s and a scheduled interview was conducted with the ICT consu ltants. The research findings showed that most of the decision-makers of business finns have limited understanding of the teclmology and the ways it integrates with business. And in much the same way their use of ICT consultancy is also very limited. As the field of consultancy is not yet well developed in the country, there is awareness problem among the public at large. There is limited understanding on "who can do what" in the ICT fi eld in Addi s Ababa. Those that have actually made use of consultancy service have been found to prefer the services of foreign consultants. Services rendered by local consultants were seen as substandard. On the other hand, the study revealed that Addis Ababa rCT consultants concentrate in th eir services giving on support/maintenance and neglect other areas such as software development for both local and foreign use, system analysis and development, networking, automation of business processes, etc. And it was observed at the same time that they do not have standards to follow in their service giving. Based on the findings conclusions are made and recommendations are fOlwarded in the last chapter. Some these recommendations are:- the need to improve the capacity of business schools to train not only rCT but also its impact on organizations and business process; the necessity to estab lish a code of ethics and minimum set of ru les for rCT consultancy. Policy makers have a considerable role in promoting business and consultants association, information techno logy associations that develop their own codes of ethics; the culture of self marketing should be adapted through both job related and civic organizations, by attending conventions, serving on committees and speaking at meetings. All these will increase their visibility and make them well known as experts in their field and attract new clients. Another method is the use of online techniques such as mailing lists and the world wide web to interact on regular basis. Consulting firms should use the World Wide Web and print media as a marketing tool. For exampl e a WWW prototype page is designed to show how infonnat ion on the expel1ise of the local consultant and information on ongoing activities being undertaken by various firms in the country can be provided. Finally fUl1her research areas related to this study are suggested in the conclusions. | en_US |
| dc.identifier.uri | http://etd.aau.edu.et/handle/12345678/31754 | |
| dc.language.iso | en | en_US |
| dc.publisher | Addis Ababa University | en_US |
| dc.subject | Use of LCT Consulting | en_US |
| dc.title | The Use of ICT Consulting by Entrepreneurs in Addis Ababa | en_US |
| dc.type | Thesis | en_US |