The Effect of Balanced Score Card on Organizational Performance Improvement (The Case of Ethiopian Federal Police Commission)
No Thumbnail Available
Date
2015-05
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Addis Ababa University
Abstract
The aim of this study to be conducted in Ethiopian Federal Police Commission was to identify the effect of balanced score card on the overall organizational improvements and to know the challenges in implementing the balanced score card in the commission. Hence, for this study, three basic research questions have been endorsed. Furthermore descriptive research method and stratified sampling were employed .To answer these questions, different data instruments which are closed end questionnaire, interviews, and secondary data analysis has been used. These data were analyzed through descriptive statistics method. The findings of this study shows that lack of commitment of leaders in the commission in implementing BSC, incentives are not aligned with the BSC implementation process, individual employee performance after the BSC implementation is not improved. From this, the researcher concludes that organizational performance has not been improved after the full implementation of BSC in the commission. Therefore, for future improvement, recommendations have been forwarded
Description
Keywords
organizational improvements, Ethiopian Federal Police Commission, employees