Assessment of Supply Chain Risk Management Practices: The Case of Ethiopian Shipping & Logistics Service Enterprise
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Date
2020-06
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Addis Ababa University
Abstract
The purpose of this study was to assess supply chain risk management practice of Ethiopian
Shipping and Logistic Service Enterprises (ESLSE). In order to meet the objectives of the study,
descriptive survey method was employed. From 400 employees, 200 respondents were selected
for the study. The research applied both quantitative and qualitative method the quantitative
research is based on numerical or statistical data to declare the meaning of research, and the
qualitative research collect data through observations. Respondents were selected by Simple
random and stratified sampling techniques. More specifically, Stratified sampling was used to
obtain representative sample from each department. Since the total population of the department
was stratified under nine departments. From this point of view the researcher used random
sampling technique (systematic method) to identify the representative samples from each
stratum. Questionnaire containing open and close-ended items and items constructed in terms of
Likert scale were employed in the process of data gathering. The data obtained through the
questionnaires were analyzed using frequency, percentages, mean, and standard deviations.
Findings from the data analysis revealed that the organization has insufficient risk assessment
practice and process, very often follow the procedure to conduct the assessment, provide less
emphasis about continuous review of evaluation process during supply chain risk evaluation
stage. Besides, the study found out that the organization is capable to conduct is able to conduct
and apply risk mitigation measures to ensure effective supply chain risk management. The study
recommended that in order to ensure effective and efficient supply chain risk management
practice in ESLSE, those who participating in the process of supply chain risk management
practice should design a means that improve formal application of supply chain risk
identification process, ensuring transparency among parties related to supply chain risk
identification, improving reporting and communication processes so that the organization
become strong in this competitive and dynamic business environment.
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Keywords
Supply chain, SC risk management, SC risk identification, SC risk assessment, SC risk evaluation