The Effect of Emotional Intelligence on Employee Commitment Mediated by Leadership Styles, in the Case of World Health Organization, Ethiopia Country Office.
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Date
2024-12-06
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A.A.U
Abstract
The purpose of the study was to investigate the effect of emotional intelligence on employee
commitment mediated by leadership styles in the World Health Organization, Ethiopia Country Office.
In order to achieve the objective, the study employed both primary and secondary data sources. All
537 staff of the World Health Organization were population of the study in which 229 respondents
were selected as a sample by the simple random sampling method. Data were collected through
questionnaires and analyzed using the SPSS package. Descriptive and inferential statistics were
computed for the study. A Likert scale was constructed to measure attitude towards emotional
intelligence, leadership styles, and employee commitment factors. Correlation and regression analyses
were conducted to examine the relationship among variables, as well as the significant effect of
emotional intelligence and leadership styles on employee commitment. The findings revealed a positive
and significant correlation between emotional intelligence, leadership styles, and employee
commitment factors. Additionally, there was a positive and significant direct effect of emotional
intelligence on employee commitment (P < 0.05), along with a positive indirect effect of emotional
intelligence mediated by leadership styles. The study recommends that the concerning body of the
World Health Organization management needs to understand and manage the employees’ emotions by
implementing the appropriate leadership styles.