Factors Influencing Effectiveness of Monitoring and Evaluation System: The Case of Commercial Bank of Ethiopia Information Technology Projects

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Date

2019-06

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Addis Ababa University

Abstract

This study sought to analyze the factors influencing effectiveness of a monitoring and evaluation system for Commercial Bank of Ethiopia IT projects. The study adopted a descriptive research design in solving the research problem. The study targeted 62 employees of Commercial Bank of Ethiopia project office. Due to their small number, a census was conducted. The response rate was 90%. The study utilized a questionnaire in collecting primary data. Collected data was edited, sorted, cleaned and coded for data analysis using SPSS statistical package version 20. The findings were analyzed using means, standard deviation, percentages and frequencies then presented using tables. Competence of staff handling monitoring and evaluation, Budget allocation to monitoring and evaluation, stakeholders participation and organization leadership were found to have a positive correlation with effectiveness of M&E system with correlation coefficients of 0.842, 0.836, 0.858 and 0.802 respectively. The study suggest this study may be replicated into other banks to enable generalization to be made with regard to factors influencing effectiveness of monitoring and evaluation of information technology projects by commercial banks in Ethiopia.

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Keywords

monitoring and evaluation, effectiveness, IT projects

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