Assessment of the Humanitarian Supply Chain Management of Islamic Relief, Ethiopia
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Date
2021-07
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Addis Ababa University
Abstract
The study was titled "Assessment of Islamic Relief's Ethiopia Humanitarian Supply Chain Management." The precise objective was based on four characteristics of performance: responsiveness, flexibility, collaboration, and cost effectiveness. To examine the humanitarian supply chain practice, performance and identify the primary elements affecting the humanitarian supply chain per Giulia S. et al. (1998). The research methodology was used in this study, quantitative technique, descriptive and explanatory research design. As a result of the limited size of the target population, a census survey was employed to develop the population of the study in question. According to the 2020 HR data source, there are 134 employees. From there, 114 questionnaires were distributed to Islamic Relief Ethiopia staff ranging from the assistance level to the level of country director. Due to the understanding level of the questioner's, 20 cleaners, messengers, and guards were eliminated from the study. As a consequence, 100 functional questionnaires were gathered, with an 88% (percent) response rate. Descriptive data analysis with SPSS was used to analyze the data collected from the questionnaire. The investigation found that Islamic Relief Ethiopia performs effectively in the areas of assessment and planning, procurement, warehousing, transportation, distribution, and monitoring and evaluation of humanitarian supply chains. However, the study found that five significant challenges were identified as the most affecting challenges in the humanitarian supply chain, including a lack of a proper procurement plan, contract management, and a lack of sufficient warehouse during an emergency, insufficient resources, and low rate cost performance dimension indicators. As a result, the organization should try to address these significant humanitarian supply chain issues in order to enhance the overall humanitarian supply chain operation, save lives, and be transparent in order to receive more funds from donors.
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Keywords
Supply chain, Humanitarian supply chain., Responsiveness, Cooperativeness, Flexibility, Cost and humanitarian supply chain Performance