The Effect of Supplier Relationship Management on Humanitarian Supply Chain Performance at World Vision Ethiopia Addis Ababa Program Co-Ordination Office
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Date
2022-06
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Addis Ababa University
Abstract
The main purpose of this study was to examine the effect of Supplier Relationship Management on Humanitarian Supply Chain Performance at World Vision Ethiopia Addis Ababa Program Co-ordination Office. To achieve the objective of the study, questionnaires were adapted mainly from different works of literature. A variable of the study was measured through five-point Likert scale of measurement. A descriptive correlational survey research design was used to quantitatively analyze the effect & relationships between the study variables. A cross-sectional survey research methodology was employed in which 231 valid questionnaires were collected. Simple random sampling technique was used to select representative samples from the employees working in the organization. The internal consistency measurement results of Cronbach`s Alpha coefficient used were reliable in most of the study variables. Descriptive and inferential statistical techniques were used for data analysis. From descriptive statistics, frequency, percentage, mean and standard deviation techniques were used. From inferential statistics, Pearson’s bivariate correlation and multiple linear regression analysis techniques were used to assess both relationships and effects as per the hypotheses of the study respectively. The study result indicated that trust, commitment, cooperation and transparency/information sharing had statistically positive and significant effect on humanitarian supply chain performance of WVE. Whereas, power, communication and supplier performance management had positive but statistically insignificant effect on humanitarian supply chain performance of WVE. Accordingly, WVE should give emphasis for the supply relationship influencing factors which are trust, commitment, cooperation and transparency/information sharing in an effort to improve its humanitarian supply chain performance.
Key Words: Supplier Relationship Management, Humanitarian Supply Chain Performance