Analysis Of Supply Chain Management Practices & Operational Performance Of Key Tracer Drugs And Supplies In Private And NGO’s Maternal And Child Health Centers In Addis Ababa, Ethiopia: Comparative Study
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Date
2018-09-05
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Addis Ababa University
Abstract
This research was conducted in an attempt to investigate the status of supply chain management practice (measured in terms of four dimensions, namely procurement practice, Inventory management practice, warehouse storage practices and transportation practices) and its relationship with Supply Chain Management operational performance in Maternal Child Health centers both the private & Non-Governmental Organizations in Addis Ababa Ethiopia. Owning to the small number of the total population, the study had employed census survey to quantitatively & qualitatively assess the supposed relationship between the dependent and independent variables. Questionnaire was used as the formal instrument of data collection. A total of 50 questionnaires were distributed and 47 of them were filled and returned which made the response rate about 94 percent and of which all of them were found complete and hence qualified for being processed. The study findings show that the levels of supply chain management practices and supply chain management operational performance of Private Maternal Child Health centers are at improved level than that of Non-Governmental Organization’s Maternal Child Health centers which is at moderate level as the perceived evaluation of the respondents reply. It has also revealed that, though all of the dimensions of Supply Chain Management practices have statistically significant positive relationship with Supply Chain Management operational performance. Transportation practices was found to have no statistically significant predictive power on Supply chain management operational performance of Maternal Child Health centers, while the remaining three dimensions have found to have a statistically significant predictive power on Supply Chain Management operational performance of Maternal Child Health centers. It is recommended that all Maternal Child Health centers especially in Non-Governmental Organizations are required to review their existing Supply Chain Management practices. In addition, they have to make the necessary modifications in order to benefit from the performance improvements in terms of improved quality, swift delivery time, reduced total cost of Supply Chain Management, and volume & mix flexibility of Key tracer drugs and supplies and satisfaction of customers
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Supply, tracer, drugs